Tag Archive for hotels

Using Mobile And Internet In Hotels

With the rise of mobile phones, plus any hotel guest does call from his room. A loss for the hotel, which charges sometimes indecent communications with margins. Some have found a solution to compensate for the shortfall: charge for access to Internet.

60% of the hotel offer the Web in their facility to their customers, providing Mark Watkins, president of Coach Omnium, research firm specializing in tourism. For now, about half of the hotels are equipped with pay around 5 euros per hour. Two out of three customers accept when they have no choice, but they find it outrageous. This is not a money problem. For them, it’s petty. ”

Paradoxically, economy hotels tend to offer the connection and it is the high-end hotels that charge the most expensive. “It’s a real income, even if the cost of facilities is high, admits François Delahaye, the owner of the Plaza Athénée, a Parisian palace. Today, it is worth 1 million euros per year to our nine hotels in the Dorchester Collection (including the Plaza and Le Meurice in Paris). But eventually we will have to provide free, because the Internet has become as natural for our customers to have hot water. ”

3.25 million connections Le Royal Monceau, opened brand new a year ago, and Fouquet’s Barrière already offer Internet to their customers. But the service reported 400,000 euros a year in Bristol. “There has always been a culture supplement in the luxury hotel business, said Mark Watkins. Internet is no exception. It’s absurd. “

Hotel Rooms Prices Increase Worldwide

The average price of a hotel room in the world increased by 3% in first half year, compared to the same period a year earlier, according to the Hotel Price Index (HPI) of Hotels. Com , published Tuesday, September 13. However, in the world, disparities emerge. Thus, in Sharm el-Sheikh, Egypt, the average cost of one night plunged 45% in one year.

Overall, in all regions of the world, the comparator hotel noticed a rise in prices. This is especially true in North America (4%), Latin America (2%), Europe (+2%) and the Caribbean (1%). Only Asia is an exception (-6%).

Among the destinations with the highest increases are Reykjavik, Iceland (21%) – the highest in Europe during the first half – São Paulo, Brazil (25%) or Brisbane, Australia (40%) the top of the world increases.

Not surprisingly, cities in countries affected by political crises, economic or weather events see their prices plummet. Sharm el-Sheikh, Egypt tops of the falls rate (-45%).

In Tunisia, in Morocco but also by implication, prices fell by 18% and 14% Tunis to Rabat. Overall, the Arab destinations pay the costs of the revolutions in neighboring countries, like Doha and Abu Dhabi, respectively -28% and -15%.

Asia also pays the cost of the earthquake in Japan (-16%) in March, with an average price falling by 6%. Five destinations in the sector are found in the top 10 cities down, namely Manila, Philippines (-24%), Hanoi, Vietnam (-21%), Phuket, Thailand (-20%), Shanghai (-19%) and Taipei (-18%), China.

In Europe, declines are interesting to look on the side of Athens (-4%) and Lisbon (-6%).

In France, prices have remained stable compared to last year. Deauville remains the most expensive city in the country (135?, -8%). In Paris, luxury hotels are also becoming more affordable, with an average tariff of up to 188?, Against 310? the first half of 2010, a decrease of 39%.

The HPI shows the real price per room paid by customers of Hotels.com. Com in the world, using a weighted average by the number of hotel nights sold in every market where Hotels.com is present. The sample analyzed is approximately 125 000 hotels spread across more than 19 000 destinations worldwide.

Hotel And Resorts Group Unveils Concept

Le Meridien Hotels & Resorts today unveiled its new lobby concept – “Le Méridien Hub”, which reshapes the lobbies of the brand into places of social gathering for discussions, debates and exchanges. The principle of operation of the Hub is based award-winning ‘Arrival experience’ of Le Méridien and the cultivation of coffee, both implemented successfully throughout the world. In the permanent exhibition of contemporary art different, the Hub offers guests the local population as an artistic and creative atmosphere. Members of LM100, a group of cultural innovators for generations to interdisciplinary fields of art, revealed by Jerome Sans, Cultural Curator for Le Méridien, helped to improve the experience Hub.

“Starwood is a long-time innovator in the field of processing hobbies of traditional hotels,” said Eva Ziegler (Other OTC: ZGCO.PK – news), Director of the global hotel brand Le Meridien and W in the world. “There are more than 12 years ago when Starwood launched the W brand, our lobbies have become living rooms, and soon after, Sheraton brought together people in the same place using the link Link @ Sheraton. Recently, lobbies Aloft brand has been designed so that customers can access directly from their rooms and they can sit on seats adjustable and comfortable. Today we are proud to unveil the concept of the sign Hub Le Meridien, which will help to change the new direction of our brand, which was designed to attract customers creative. ”

Le Méridien Barcelona is the first hotel to implement fully experience Hub, while other similar spaces will be created over the years in the hotels of the Le Meridien brand worldwide. Designed to promote dialogue, arouse curiosity and stimulate thought, the Hub can be divided into three areas of experience:

The operation “Arrival experience”:
Proprietary research conducted with customers show that the first ten minutes in a hotel determines the impression that we keep the stay. From the lobby, works of art, high-impact immerse each newcomer to the world of Le Méridien. In addition to creating these works, members of the LM100 colection of Le Méridien also imagine a bright atmosphere and / or sound that contributes to the specificity of this space. The experience starts when the customer arrives at the hotel, out of his vehicle, crossed the threshold of the institution and register or request a board at the reception.

Zone of interaction:
The provision of seats and the atmosphere of style “cafe – casual” that prevails, the lobby area has a unique style to encourage dialogue, contemplation and interaction. Guests will also find a bar in the library whose works reflect the cultural aspects of each hotel of the brand. The exclusive series “A new perspective” of the Le Méridien brand, created to encourage customers, opinion leaders, media and local partners to engage in conversation about cultural topics, will also be held in the area.

Bar Latitude:
Latitude Bar, where stands the espresso machine feature, helps create a warm and creative atmosphere in the hub by attracting customers through the visual, sound and smell of the space in which an experienced barista cafe concocts an exception . Guests can indulge in the culinary offerings and local experiences, inspired by an environment of sidewalk cafe during the day, wine and décor night.

Le Meridien announced that the founders of Creative Class Group joined members of the collective LM100
The arrival of the founders of Creative Class Group, Richard and Rana Florida, within the collective LM100 offers a new perspective that validates the concept of hubs and the business strategy of the group Le Méridien that targets customers creative. The Florida couple believes strongly in the positive impact that can have a community of entrepreneurial activity, and the absolute need to continually grow with this community. They felt that the thinkers, innovators and decision makers influence the cultural phenomenon and have an impact on the business, and creative understanding of customers is a strategic element. The Creative Class Group offers the regions, businesses and associations information, analysis, research tools and custom necessary for competition and enhanced economic prosperity.

The Creative Class Group will engage in a range of initiatives influenced by the creative group they have identified. They conduct research to help Le Meridien to identify new development opportunities, through their ‘creativity index’ exclusive and unique structure, and their technological advantages, territorial, skills and tolerance. Richard and Rana Florida Le Meridien hotels will help to establish key contacts in each city, in the fields of tourism, culture, art, design and cuisine. They will work to recruit influential stakeholders to participate in the “new perspective of events” held in the Le Meridien hotels worldwide. The Florida couple will also establish the contents of libraries Hubs, on the basis of their studies on the characteristics, values ​​and preferences of key customers creative. The works selected include a combination of works on the founding and contemporary creative culture in the arts, design, economy and society, as well as local works illustrating the history and characteristics of each city.

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